VACANCY: Unspecified
JOB LOCATION: House 150, Road 1, Avenue 1, Mirpur DOHS, Dhaka
WORKPLACE: Work at office (6 days a week)
Office Time: Roster (Morning, Evening, Night)
SALARY: 15,000 – 22,000 (Based on Skill & Experience)
EXPERIENCE: 1+ years of experience in a related field
About Us: Go Global (Business Globalizer) is a one-stop solution for entrepreneurs and businesses. As an IRS Certified Acceptance Agent, we provide several business solutions such as company formation (USA, UK), VAT, Tax Registration, Payment Gateway, Business Tax Preparation, Tax submission, and so on. No matter where you are on the map, You can avail of our service with a few clicks. It’s as easy as 1,2,3.
KEY RESPONSIBILITIES:
· Communication: Respond to Client’s queries promptly and accurately via phone, email, or chat.
· Business Service: Must have strong knowledge about B2B service. Identify Client’s needs and help Clients use specific features
· Analyzing: Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
· Update Data: Update our internal databases with information about technical issues and useful discussions with Client’s
· Market Intelligence: Stay informed about the latest developments in relevant industries, including technology, engineering, and science, and provide regular updates to the team.
· Client’s Feedback: Utilize Client’s feedback and data analysis to iterate on sales processes and strategies for continuous improvement
· Collaboration: Work closely with cross-functional teams, including engineers, developers, and product managers, to provide insights that guide product development and improvement.
Educational Requirements:
· Graduate in any discipline
· Fluent in English is preferable
REQUIREMENTS AND SKILLS
•1+ years of experience in a related field/Customer support
• Strong interpersonal skills
• Strong verbal communicator
• Able to collaborate with the team
Benefits:
· Lunch (half subsidized)
· Snacks and Tea
· Two festival bonus
· Medical insurance
· Provident Fund
· Annual office Tour and Day Outing
· Buffet dinner- twice a year
· And various other facilities as per company policies.
Drop your CV: career@goglobalbd.net
Please mention your position name in the subject box.
Only Shortlisted candidates will be called for an interview.