Position: Support Coordinator

WE ARE HIRING!

COMPANY NAME: Go Global (SKY DISTRIBUTION)

We Are An All-In-One Fulfillment Service Provider

Our mission is to Simplify the Logistics Experience for you and make sure there is never a disruption to your supply chain. With our end-to-end services, we handle everything from warehousing and packaging to shipping and logistics, ensuring seamless operations and customer satisfaction.

Β POSITION: Support Coordinator

a) Client Support: Serve as the primary point of contact for client inquiries, providing timely and professional assistance.

b) Service Coordination: Coordinate and schedule support services, ensuring optimal utilization of resources.

c) Issue Resolution: Address and resolve client concerns and issues, escalating as needed for swift resolution.

d) Documentation: Maintain accurate records, including client profiles and service histories.

e) Communication: Facilitate clear communication between clients and service providers, ensuring expectations are met.

f) Quality Assurance: Monitor service quality and client satisfaction, seeking continuous improvement.

g) Global E-commerce Knowledge: Must have sound Knowledge of how global e-commerce sites such as Alibaba, Amazon, Daraz, Etc manage there logistics operation

π„πŒππ‹πŽπ˜πŒπ„ππ“ 𝐒𝐓𝐀𝐓𝐔𝐒

WORK HOURS: 9 hours a day. Roster Shift (Morning, Evening, Night)

Probation Period: 3 Months

𝑬𝑿𝑷𝑬𝑹𝑰𝑬𝑡π‘ͺ𝑬 𝑹𝑬𝑸𝑼𝑰𝑹𝑬𝑴𝑬𝑡𝑻𝑺

β€’ 1+ years in Logistics field

Educational Requirements:

  • Graduate in any discipline.
  • Fluent in English (Preferable)

𝑾𝑢𝑹𝑲𝑷𝑳𝑨π‘ͺ𝑬

Work at office

Six days a week.

π‘©π’†π’π’†π’‡π’Šπ’•s

  1. Lunch (half subsidized)
  2. Snacks, Tea and Coffee
  3. Festival Bonus
  4. Medical Insurance
  5. Provident Fund
  6. Annual office Tour & Day Outing
  7. Buffet Dinner Twice a year
  8. And various others facilities as per company policies.

𝑱𝑢𝑩 𝑳𝑢π‘ͺ𝑨𝑻𝑰𝑢𝑡 :

House 150, Road 1, Avenue 1

Mirpur DOHS, Dhaka.

SALARY

π‘»π’Œ. 15k-22k (Negotiable and depends on relevant experience)

*Only Shortlisted candidates will be called for an interview.

Drop your CV here: career@goglobalbd.net

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