Position: Support Coordinator (Sales)

WE ARE HIRING!

COMPANY NAME: Go Global (SKY DISTRIBUTION)

SKY Distribution (A Sister Concern of Go Global): Our mission is to simplify the Logistics Experience for you and make sure there is never a disruption to your supply chain. With our end-to-end services, we handle everything from warehousing and packaging to shipping and logistics, ensuring seamless operations and customer satisfaction.

 

JOB RESPONSIBILITIES:

  • Sales: Respond to customer queries promptly and accurately via phone, email, chat or visit the market physically & convert potential leads into sales
  • Client Support: Serve as the primary point of contact for client inquiries, providing timely and professional assistance.
  •  Service Coordination: Coordinate and schedule support services to ensure optimal utilization of resources.
  • Issue Resolution: Address and resolve client concerns and issues, escalating as needed for swift resolution.
  • Documentation: Maintain accurate records, including client profiles and service histories.
  • Communication: Facilitate clear communication between clients and service providers, ensuring expectations are met.
  • Quality Assurance: Monitor service quality and client satisfaction, seeking continuous improvement.
  •  Global E-commerce Knowledge: Must have sound Knowledge of how global e-commerce sites such as Alibaba, Amazon, Daraz, eBay, Walmart, etc. manage their logistics operations

 

𝐄𝐌𝐏𝐋𝐎𝐘𝐌𝐄𝐍𝐓 𝐒𝐓𝐀𝐓𝐔𝐒

WORK HOURS: 8:00 hours a day. Roster Shift (Morning, Evening, Night)

Probation Period: 3 Months

EXPERIENCE REQUIREMENTS:

• 1+ years in the Logistics field

EDUCATIONAL REQUIREMENTS:

  • Graduate in any discipline.
  • Must Have Fluent in English

 

WORKPLACE:

Work at office

Six days a week.

BENEFITS:

  1. Lunch Allowance
  2. Snacks and Tea
  3. Festival bonus
  4. Provident Fund
  5. Annual office Tour and Day Outing
  6. And various other facilities as per company policies.

 

OFFICE LOCATION:

House 150, Road 1, Avenue 1, Mirpur DOHS, Dhaka.

SALARY:

𝑻𝒌. 15k-22k (Based on your skills & experiences)

*Only Shortlisted candidates will be called for an interview.

Drop your CV here: career@goglobalbd.net

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