WE ARE HIRING!!
Job Title: After-Sale Support/Jr. Business Support Executive (B2B Service)
VACANCY: Unspecified
JOB LOCATION:
House 150, Road 1, Avenue 1, Mirpur DOHS, Dhaka
WORKPLACE:
Work at the office (6 days a week)
Office Time:
Roster Duty (Morning, Evening, Night)
SALARY:
15,000 – 22,000 BDT (Based on Skill & Experience)
EXPERIENCE:
1+ years of experience in a related field
About Us:
Go Global (Business Globalizer) is a one-stop solution for entrepreneurs and businesses. As an IRS Certified Acceptance Agent, we provide several business solutions such as company formation (USA, UK), VAT, Tax Registration, Payment Gateway, Business Tax Preparation, Tax submission, and so on.
No matter where you are on the map, you can avail of our service with a few clicks. It’s as easy as 1, 2, 3.
KEY RESPONSIBILITIES:
Communication: Respond to client queries promptly and accurately via phone, email, or chat.
Business Service: Must have strong knowledge of B2B Service. Identify clients’ needs and help them use specific features.
Analyzing: Analyze and report product malfunctions (e.g., testing different scenarios or impersonating users).
Update Data: Update internal databases with information about technical issues and discussions with clients.
Market Intelligence: Stay informed about the latest developments in relevant industries (technology, engineering, science) and provide regular updates.
Client Feedback: Utilize client feedback and data analysis to iterate on sales processes and improve strategies.
Collaboration: Work closely with cross-functional teams (engineers, developers, product managers) to provide insights that guide product development and improvement.
Educational Requirements:
Graduated in any discipline
Fluency in English is preferable
REQUIREMENTS AND SKILLS:
1+ years of experience in a related field / Customer support
Strong interpersonal skills
Strong verbal communication
Able to collaborate with the team
Benefits:
Lunch (half subsidized)
Snacks and Tea
Two festival bonuses
Medical Allowance
Provident Fund
Annual office tour and day outing
And various other facilities as per company policies
How to Apply:
📧 Drop your CV: career@goglobalbd.net
(Please mention your position name in the subject box.)
Only shortlisted candidates will be called for an interview.